Whenever you email a document in Invoice2go the document is converted into a PDF file and attached to the email.

If you are getting errors when sending emails or when you are trying to create a PDF file please follow these instructions.

Instructions:

1. If you are using Windows 2000/XP make sure you are logging on as an administrator. Only administrators can add printers to Windows 2000/XP and the PDF Process is a virtual printer.

2. Make sure you are using Invoice2go Build 5.0.5 or greater. To check this open Invoice2go then then select Help -> About from the menu. The About Window will be displayed and you will be able to see a Build number. If the Build number is less than 5.0.5 then move onto step 3. If you have Build 5.0.5 or greater then retry the process making sure you have administrator access.

3. In order to fix your current PDF problem you will have to download and reinstall Invoice2go with the latest copy. Please follow these steps;

3.1. Backup your working folder. Note: This is just a precaution, reinstalling Invoice2go will not delete any of your exiting work. See Backing up your work

3.2. Download the latest copy of Invoice2go from here

3.3. Run the downloaded "Invoice2go.exe" file to uninstall Invoice2go.

3.4. Run the downloaded "Invoice2go.exe" file again to reinstall the latest version of Invoice2go.

3.5. Reboot your machine

3.6. Test everything is working by opening or selecting a document and then select from the menu File -> Send To -> PDF.

3.7. The PDF creation may fail the first time so please repeat the previous step if this happens.